Where The Music's At

Parking and gate times can vary per event. For the official times, check our social pages.

If you plan to park at the venue, you will need to purchase one parking pass per vehicle. General Parking is available for all shows and costs $20 when purchased online prior to the day of the show. General Parking can also be purchased for $25 per vehicle upon arrival at the venue on the day of the show, and we accept credit/debit or Apple/Google Pay only; no cash.

To purchase parking, visit our upgrades page and use the drop-down to select your show.

To park in an accessible parking space, you will need a valid, state issued accessible placard or license plate AND a General Parking pass. Visit our accessibility page for more information.

We also offer upgraded Premier Parking, which includes a spot within close walking distance to the ticket gates or Reserved Parking, which are the closest parking spots to the venue.

Yes! Morton Amphitheater is connected to the Missouri Riverfront Trail, and we encourage biking to the venue. Our bike parking is located near to the trailhead. Please view our Parking Map for more details.

The following items are permitted:

• Bags – CLEAR plastic, vinyl or PVC tote bags no larger than 12” x 6” x 12” and/or small clutch bags (6" x 9"). The small clutch bags don’t need to be clear.
• Bug spray & sunscreen – non-aerosol only please
• Cameras – nonprofessional only, no detachable lenses
• Food – in a clear, 1-gallon ziploc bag
• Water – up to 1 gallon in a factory-sealed or empty plastic bottle. Camelback hydration packs are not permitted.
• Personal-sized handheld, neck & misting fans (plastic or foam blades only please) and cooling towels
• Medication – with prescription documentation and a matching a valid photo ID. Only the amount of medication/number of doses required for the length of the event will be permitted.
• Signs – up to 8.5 x 11 inches (this is the size of a standard piece of paper). All signs must be appropriate in nature.
• Blankets are permitted for most shows, with some occasional exceptions – nothing oversized, please! No bedsheets or tarps.

PLEASE NOTE: Permitted items are subject to change based on the show.

The following items are NOT permitted:

• Alcohol
• Animals (except service animals)
• Bags that do not meet our bag policy (must be CLEAR plastic, vinyl or PVC tote bags no larger than 12” x 6” x 12” and/or small clutch bags no larger than 6”x9”)
• Backpacks of any kind
• Cans
• Chairs of ANY kind
• Coolers of any kind
• Fireworks
• Glass or metal containers (reusable water bottles must be plastic)
• Illegal drugs/substances
• Laser pointers
• Lawn Chairs
• Professional cameras (oversized/detachable lenses)
• Strollers
• Umbrellas
• Weapons of any kind

PLEASE NOTE: This list is subject to change based on the show.

To make entry as quick as possible, we only allow CLEAR plastic/vinyl tote bags (no bigger than 12” x 6” x 12”), and/or small clutch bags (6”x 9”). The small clutch bags don't need to be clear. We don't allow any other type of bag.

Your bag will be searched when you enter. You have the right to refuse a bag search, and we have the right to refuse entry. If you have any items that aren't allowed in the venue, you must put them back in your vehicle before entering.

Skip the rush and start your night with us! Grab a drink, try our great food choices, and chill out before the show. Relax before you rock out, we’ve got everything you need!

Enjoy handcrafted cocktails, Shaker Cup favorites, Liquid Death, Cold Rush shaved ice, soft-serve ice cream, and more. We've got the bites and drinks ready — just bring the good vibes.

Our in-person Box Office, located at the Main Entrance to the venue, will be open:
Monday 6/1 – NOON to 9PM
Show Days – NOON until headliner takes the stage

All transactions at the box office are credit or debit card only; no cash will be accepted. There is a flat service fee of $8 per ticket for purchases at the box office. Taxes apply.

All events are all ages. Children 24 months and under do not require a ticket, but must sit on a parent's lap. Also, please make sure your kids have ear protection.

We're an all-ages venue, so we don't require you to show your ID at the door. You'll still need a valid ID if you plan on drinking alcohol. Any of these will work:

• A state-issued ID or driver’s license
• Current US Government or military ID
• An official passport

We take underage drinking seriously, and if you don’t have an ID that proves you're 21 or older, you won't be able to buy, drink, or carry alcohol in the venue. If you break these rules, you will be removed from the amphitheater. And no, you won't get a refund.

You can't get a refund, but you can sell your tickets to another fan via your Ticketmaster account. Please note, some events do not have Ticketmaster resale enabled due to artist request.

If your show was canceled, you'll be notified as soon as possible about a potential reschedule.

Will call tickets are available for pickup at the box office. Please make sure that you have a photo ID matching the purchaser's name to pick up tickets. Guests are not permitted to put tickets in will call for other guests to pick up. You will need to arrange to meet your party at the facility to deliver tickets.

You'll have to talk to whoever you bought the tickets from to change ownership. If you're a radio contest winner, a guest of someone in the band, or a VIP, touch base with your original contact, and they'll talk to us about any changes.

No. Pass-outs are not permitted, so make sure not to leave unless you're definitely finished enjoying the show.

If we must evacuate the venue for severe weather, you'll be allowed to re-enter if/when we're given all clear. Be sure to have your ticket ready to be re-scanned.

If you're still at the event, you can visit our Guest Service Kiosk, located in the Plaza, to see if it has been turned in. After an event, please visit our virtual lost and found here to file a claim or search for your lost item(s).

Morton Amphitheater isn't responsible for any lost, stolen, or damaged items.

Yes, but only in designated locations on the plaza. We ask that you consider the people around you when smoking, and don't smoke in the reserved or covered seating areas.

Yes, as long as it's a personal point-and-shoot camera, or on your cellphone. You can’t bring a professional camera or a camera with detachable lenses without a valid media pass.

The lawn is always general admission and first come, first served. You might see a row or seat number on your lawn ticket – this is just for tracking purposes.

Sorry, no outside chairs of any kind are permitted.

Lawn chairs are available for rent for most shows and must be turned in at the end of the event. Our rental chairs are 27.6" wide x 27.6" deep x 30.5" tall. To rent a lawn chair in advance, select your show from the dropdown on our upgrade page and select "Lawn Chair Rental."

Please apply at the Press Request Portal to be considered. All requests must be made at least 7-10 days in advance.

Please refer to your ticket and day of show social posting information for the latest show times. Remember to arrive early to avoid delays.

We are a cashless venue. Please come prepared to use contactless forms of payment. All major credit cards, Apple Pay, and Google Pay are accepted.

Accessible seating is available through Ticketmaster.com. It is our intent to serve all patrons equally and to offer an accessible and barrier-free event experience. If you or a member of your party requires accessible accommodations, including an interpreter, we ask that you contact the venue reasonably in advance of the event you are attending, so we can make every effort to accommodate specific requests. You can reach us via email at MortonAmphitheaterHelp@LiveNation.com.

If you need help with your concert tickets from Live Nation or Ticketmaster, there are two ways to contact Ticketing Support. 

Submit Via Request Form.

Submit your request here. A member of the Ticketing Support team will review your request and get back to you directly.

Ticketing Support can assist with:

• Purchasing tickets

• Finding tickets in your account

• Mobile ticket or barcode issues

• Ticket transfers

• Ticket resale

• Refunds

• Exchanges

• Presale codes

• Account access and login issues

• Accessible and companion tickets

• Upgrade inquiries

• Order and payment issues

Call For Immediate Assistance:

Call 800-653-8000 to speak with a Ticketing Support representative. If you’ve already made a purchase, please have your order # and purchaser information available.

For assistance with parking purchases, including refunds, upgrades, or other parking-related questions, please contact the Box Office at MortonAmphitheaterHelp@LiveNation.com 

For questions about ticket upgrades, availability, pricing, or exchanges, please contact the Box Office at MortonAmphitheaterHelp@LiveNation.com

If a purchase you made during your visit to Morton Amphitheater, including food & beverage or merchandise appears higher than expected, it may be due to a temporary authorization hold. Final charges typically update within 72 hours of your visit.

If your transaction still appears incorrect after 72 hours, please contact our Guest Services Team at MortonAmphitheaterHelp@LiveNation.com. We'll be happy to investigate and help resolve the issue.

To help us review your request as quickly as possible, please include:

• A brief description of the issue, the date of your visit, and copy of your receipt, if available.

A member of our team will review your inquiry and may ask for additional information.

VIP and Meet & Greet package details, including check-in time, package inclusions, and other important instructions, are sent by the official VIP provider, typically 24–72 hours before your event.

If you haven't received your VIP email yet, please continue checking your inbox (including your spam/junk folder) as your event approaches.

VIP details are not sent by the venue.If your event is within 24 hours and you still haven't received your VIP email, please contact the official VIP provider. 

Please Note: VIP and Meet & Greet check-in may begin before general parking lots or venue gates open. If your VIP confirmation email includes an early check-in time, please follow the instructions provided in that email. If you have additional questions about your VIP check-in, please contact the official VIP provider.